Change Request Administration System
What is DP Manager's Change Request Administration system?
The Change Request Administration system is one of the four components of DP Manager. It is a CICS-based system providing all aspects of change request administration. With it you can input the details of the change request, assign it to a person or persons, prioritize it, approve it, update it, print it, close it, and/or delete it. There are a number of different ways to search in order to find the change request(s) you are looking for---by requested date, area, assigned to, status, location, and/or text strings within the title or description.
Other information within the change requests include numerous dates (requested, needed, assigned, started, last updated, and closed), the people involved (requested by, logged by, approved by, and assigned to), as well as estimated days, priority, title and the detailed description. There are also batch reports that can be selected and sorted on various fields, a batch purge utility, and customizable reports using the included CICS ad hoc reporting system.