Dual function screen utility for Help Desks and Demos
Do you have the need to view the screen contents on a user's terminal to help debug an application error? Do you have the need to conduct an application demo to several users located in different parts of the country? CICS/Show and Tell II can help.
Show and Tell II provides two helpful functions SHOW and TELL
The SHOW function will display the contents of a user's (target terminal) screen on a requestor's (host) screen. The target terminal is not affected. It can be used for assistance in debugging or help desk monitoring. An updated copy of the screen can be obtained by pressing ENTER. This process may be repeated until the requestor presses any PF key or the CLEAR key to terminate the SHOW. The target terminal can be determined by specifying a Termid, Netname, Userid or Opid.
Programmers can diagnose problems from their own terminal with CICS/Show and Tell II without having to be present at the user's terminal. This can be especially useful if the problem is on a terminal at a remote site.
The TELL function displays the contents of a master (teacher) terminal's screen on other (students) terminal screens. The TELL function can be used to instruct terminal operators in remote locations or local classrooms on the usage of CICS applications.