How to tell if a message was delivered successfully

Q:

Please explain how to tell if a fax, email, or other message was delivered successfully.

A:

Use the ESIQ CICS transaction to view the messages submitted by date/time, userid, subject, or several other criteria. The default criteria are the userid and date. Fill in the search criteria on the ESIMQYS screen and press enter. The next screen shows the sent messages matching the selection criteria. The "Status" column on this screen shows the latest status of the message. Fax messages show their status through the various stages of processing, with a "Complete" status meaning the fax was successfully transferred. However, email messages will show "Complete" if they were successfully transferred to the SMTP server. You cannot tell if an email message was actually read by the recipient.