• Mainframe software with low overhead/reasonable prices
  We keep our overhead as low as possible so that we can keep our mainframe software prices in a range where the smallest mainframe shops can afford them.
• Unparalleled technical support
  Support for existing MacKinney mainframe software customers is placed ahead of all other technical duties. Our technical staff consists of long-time z/OS, VSE and/or VM systems programmers who know what its like to be in the trenches every day. Rather than putting customers on hold or in a call-back queue, we normally are able to resolve most mainframe software problems on the initial call from the customer. Many times, the support technician who assists you is the developer of the product.
• Repeat business
  Our 'average' customer has licensed more than 5 separate mainframe software products. We have a loyal customer base and continue to get repeat orders and referrals from our customers. We feel that satisfied customers are our best advertising.

Quite simply, we treat our customers as we would like to be treated. This approach is the same whether we're dealing with your systems staff, your finance department or senior management and is backed up by things like...

Our pricing philosophy...
For years, MacKinney Systems mainframe software has been priced well below those of our competitors. Our pricing philosophy is simple. The lower our costs are, the lower your costs can be. We have always tried to keep our overhead low and pass that savings on to you. We don't have commissioned sales people, we don't do trade shows, etc. When you call to talk to someone about a product, instead of talking to a salesperson, you get to talk to the developer or the person who is in charge of enhancing and supporting that product. You don't have to talk to a salesperson who will say anything to sell you the software. You don't have to talk to a person who has never worked as a system programmer in a production environment.

You get to talk to a person who knows the code. Someone who knows what the product will REALLY do in a production environment. Someone who, like yourself, has been there late, on weekends, on the phone with vendors and the IBM support center. So, why the price difference? To be fair, differences in pricing can sometimes be attributed to differences in function. If such functions are meaningful to your site, the extra expense is obviously justified. If it is not, read on. Sometimes, a difference in function between a higher priced product and ours might be meaningless to your site. In some cases, there is little difference in function between a $2000 product and a $25,000 one.

If your software budget is being cut or you are being asked to pay a large sum of money simply to continue using an already licensed product on a new cpu (one that might be the same size as your current cpu), consider MacKinney Systems replacement products for your existing products.